Information in this chapter is presented in accordance with the requirements of the "Regulamentului cu privire la dezvaluirea de catre bancile autorizate din Republica Moldova a informatiei despre activitatea lor financiara"THE LICENSE OF THE BANKORGANISATIONAL CHART OF THE BANKINFORMATION ABOUT THE MEMBERS OF THE COUNSIL, MANAGEMENT COMMITTEE AND THE CHIEF ACCOUNTANT OF THE BANK AUDIT OPINIONINFORMATION ABOUT THE LOANS FOR INDIVIDUALSINFORMATION ABOUT THE LOANS FOR INDIVIDUALS-BUSINESSMANINFORMATION ABOUT THE LOANS FOR ENTITIESINFORMATION ABOUT THE CONDITIONS FOR ACCEPTING BANKING DEPOSITSINFORMATION ABOUT THE CONDITIONS FOR ISSUING AND SERVICING BANKING CARDS INFORMATION ON ACTIVITIES/OPERATIONS OUTSOURCING INFORMATION ABOUT MAIN STRATEGIC DIRECTIONS OF THE BANKLIST OF PERSONS AUTHORIZED TO REPRESENT BANKINFORMATION ABOUT THE SISTEM OF DEPOSIT GUARANTEEGENERAL DESCRIPTION OF RISK MANAGEMENTMETHOD OF RESOLVING THE COMPLAINTSABOUT INFORMATIONAL SECURITYLIST OF BRANCHES AND REPRESENTATIVESTYPES OF SERVICES PROVIDED BY BRANCHESThe results of the general meeting of shareholders