CRM Manager
As a CRM Manager, you will build a customer behaviour analysis strategy to drive loyalty and motivation or meet customer needs through various personalized offers.
Responsabilities:
- Develop and implement the CRM analytics strategy to engage customers.
- Customize CRM reports to keep customer behaviour statistics up-to-date.
- Collaborate with sales and marketing departments to analyze business trends.
- Interpret data from the software.
- Work with various employess to improve customer service, sales and marketing based on CRM data.
Qualifications and requirements:
- Bachelor’s degree in Mathematics, Finance or Statistics.
- Excellent knowledge of Microsoft Excel.
- Knowledge of data and visualization tools such as Power Bi, Tableau (will be an advantage).
- Analytical mindset and detail-oriented personality.
Benefits:
- professional work environment and people who will inspire you at an agile pace;
- lunch cards and preferential credits;
- a wide range of discounts at maib partners;
- excellent opportunities to have autonomy in the position, enjoy professional life with our team and be the key contributor in building an agile bank.
We look forward to working together!
Those interested are invited to send their CV to resurseumane@maib.md, indicating the position for which they are applying.
*Only selected candidates will be invited for an interview
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the request has been successfully sent and will be processed from Monday to Friday, from 9:00 to 17:00.
if you apply outside office hours, on weekends or holidays, we will contact you the next working day.