What scammers do:

They send messages pretending to be from banks, delivery companies, or official institutions, asking you to click a link for “account update,” “payment confirmation,” or “resolving an issue.” The link leads to a fake website where your login credentials or card information are collected.

How to protect yourself:

Do not click on links in suspicious emails or text messages. Check the sender’s address and log in directly to the official website by typing the address manually. Enable two-factor authentication.

If you’ve fallen for the scam:

Call your bank immediately and request that your card or account be blocked. Change your passwords and monitor your transactions. Report the incident to the police and on the official website of the affected institution.

Contact Center: 1313, +373 22 45 06 03

What scammers do:

Scammers call and pretend to be employees of a bank or another institution. They may claim that they are "securing your account," that "someone is withdrawing money from your account," or that "a loan is being taken out in your name." They then ask for one-time verification codes, passwords, login credentials, or access to your mobile banking or other apps. In some cases, they can even make the caller ID display the institution's real phone number (a technique known as "spoofing").

How to protect yourself:

No bank will ever ask for verification codes, passwords, or login credentials over the phone. Hang up and call the institution back using the official phone number listed on its website. Never install apps at the request of someone you do not know.

If you’ve fallen for the scam:

Contact your bank immediately to block access to your accounts. Change your passwords without delay. Report the incident to the authorities. Keep the call details as evidence.

Contact Center: 1313, +373 22 45 06 03

What scammers do:

Scammers promise quick profits through cryptocurrency investments or "exclusive" investment platforms. They use attractive advertisements on social media to collect personal information and later contact potential victims. After you invest money, they show fake investment accounts displaying unusually high returns and then ask for additional payments to "unlock" your funds or cover supposed "fees" or "taxes."

How to protect yourself:

Verify that the investment platform is properly authorized and regulated. Never invest based on offers received through messages, social media, or aggressive online advertisements. Avoid transferring money to people you do not know.

If you’ve fallen for the scam:

Contact your bank immediately to report the fraud. Save all conversations, emails, screenshots, and account statements as evidence. File a report with the police.

Contact Center: 1313, +373 22 45 06 03

What the scammers do:

Scammers create fake listings or contact legitimate sellers, sending links to counterfeit payment or delivery pages. Their goal is to steal your card details or gain access to your online banking account.

How to protect yourself:

Do not click on links sent through private messages. Make payments only through the marketplace’s official payment system or trusted platforms. Always verify the website address before entering your payment or login details.

If you’ve fallen for the scam:

Block your card immediately using the maibank app and notify your bank. Change the passwords for any affected accounts. Report the fraudulent listing or profile to the marketplace platform.

Contact Center: 1313, +373 22 45 06 03

What Scammers Do:

Scammers take over social media accounts that have been previously compromised and use them to ask friends for money or "urgent help." Because the messages come from someone you know, they often appear genuine.

How to Protect Yourself:

If you receive an unusual request from a friend through social media, verify it by calling them or contacting them through another trusted channel. Never send money without confirming the request directly with the person.

If you’ve fallen for the scam:

Report the compromised account immediately. If you have sent money, contact your bank as soon as possible to report the fraud. Change your passwords and enable two-factor authentication (2FA) on your accounts.

Contact Center: 1313, +373 22 45 06 03