Have questions about maib business or other maib products? Ami is here to help 24/7

We know that your time is valuable, and quick access to the information you need can make a real difference in your company’s day-to-day operations.

Over the past three months, 79% of business chat users chose to communicate exclusively with ami, maib’s virtual assistant. User satisfaction with the solutions provided by ami reached 6.52 out of 7, while 89% of inquiries were resolved during the very first interaction.

Ami, maib’s virtual assistant, is available 24/7 to help you find the information you need, navigate the maib.md website more easily, access user guides for maib business, and quickly identify solutions without needing to contact customer support.

Behind ami stands the perfect combination of artificial intelligence and the expertise of the maib team.

The assistant is continuously guided, secured, and improved to provide the most relevant, clear, and useful answers for your business.

You can chat with ami:

• directly on the maib.md website by selecting your preferred language and the “Legal Entity” option;
• via Viber or Telegram, where your conversation history is securely maintained.

Contact ami whenever you need information about maib products, services, or digital solutions for your business — quickly, easily, and available 24/7.

Thank you for choosing maib’s digital tools, designed to provide you with the simplest, fastest, and most convenient banking experience.

Kind regards,
the maib team