Maib has been named “Best Bank in Moldova” by EMEA Finance magazine at the Europe Banking Awards 2021. It is the first time that the famous publication considered Moldovan banking sector and recognized the performance of a bank from our country.
The award confirms maib's strong financial performance, the bank's dedication to digitization and focus on creating a high level of customer experience.
Alongside a number of regional and international banks, maib showed great resilience in mitigating the economic effects of COVID-19 pandemic and in improving the products and services offered to customers. As of end of first half 2022, maib ranked first in the banking sector in terms of deposits of retail customers in national currency (9.65 billion MDL), and in foreign currency (equivalent of 8.19 billion MDL). Maib is also the largest lender in the country with 35.5% market share of loans of the entire banking system at the end of the first half of 2022. Market surveys showed that maib is chosen by customers specifically for its high level of transparency and trust.
Giorgi Shagidze, CEO of maib:
“We are honoured to be named the Best Bank in Moldova by EMEA Finance. This award is a proof of our continuous efforts in bringing the best experience for our clients, remaining a trusted and reliable partner throughout the pandemic, while also acting in the best interests of our shareholders. This achievement confirms that our strategic orientation is right, the quality of our product and service portfolio, the commitment and professionalism of maib employees all being at the highest level.”
Christopher Moore, CEO, and publisher of EMEA Finance:
“The year 2021 proved that Europe's banks were able to weather the significant challenges presented by the coronavirus pandemic. Our winners demonstrated that they are able to support the communities they serve, while returning a profit for shareholders. Congratulations to the winners on the many milestones reached, your outstanding commitment to clients, and the business acumen demonstrated to achieve high levels of customer satisfaction and to register strong financial results.”
In 2021 maib stepped up transformation with the focus on customer-centricity, digital experience and financial ecosystems.
EMEA Finance magazine is a leading financial publication aimed at business leaders in banking and finance. It is published six times a year. EMEA Finance holds annual awards where it recognizes the best banks and finance providers in Europe, Middle East and Africa.
Maib is the largest bank in Moldova, with a share of 32.7% of deposits and 35.5% of loans of the entire banking system at the end of first half of 2022. Maib is a disciplined lender with NPL ratio of 2.5% and is well capitalised with CAR of 22.1% as of 30 June 2022. The bank is of systemic importance and serves almost a third of the country's population. Since 2018, maib's largest shareholder is a consortium, which includes the European Bank for Reconstruction and Development (EBRD), Invalda INVL, a leading asset management group in the Baltic States and Horizon Capital, a private investment fund focused on emerging markets from Europe.