Maib optimizes the process of issuing digital bank guarantees – faster, simpler, more convenient

Maib announces a significant improvement in the way clients can request digital bank guarantees, reducing the steps, processing time, and effort required.  

Now, maib business clients can obtain the documents quickly, remotely, without having to visit the bank, while also benefiting from the automatic completion of many fields and a simplified process. All you need to do is: 

1. fill out the online form; 
2. add the additional information, download, upload the electronically signed application, and send it*; 
3. receive the digitally signed guarantee by email. 

* The electronically signed application can be sent directly to the address garantie@maib.md. 

Direct benefits for clients: 

• time saved – over 70% of guarantees are issued within 15–60 minutes; 
• 100% online process – from requesting to receiving the document, with no visits to the bank; 
• efficiency and sustainability – reduced resource consumption and minimal environmental impact. 

Victor Cojocari, Product Owner in the Business Banking Lending Department, maib: 

“Today, 95% of maib bank guarantees are processed entirely online. Optimizing the guarantee issuance process is part of our commitment to making entrepreneurs’ lives easier. Our goal is for more and more clients to receive their guarantees in just 15 minutes, turning this speed into our standard way of working – an ambitious objective we strive toward and work on continuously". 

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