The sixth maibank meetup brought together the maib community and the team behind the app

On July 9, the sixth edition of maibank meetup took place at maib park, an event designed to bring together app users and the team behind its development. Around 100 customers joined the meeting, sharing direct feedback, ideas and suggestions on features and improvements they would like to see in future versions of the app.

A special moment of the event was the launch of the new maibank promotional spot, presented for the first time to the user community, those who use the app every day and actively contribute to its evolution.

Throughout the evening, participants discovered the latest maibank developments and learned directly from the teams building the app what is coming next. From the milestone of reaching 1 million users and new benefits available in the app, to modern authentication methods, an improved experience with revolving credit cards, updates in payments and transfers, increased cashback and advanced security solutions powered by passkey, each session offered a glimpse behind the scenes of maibank’s development. The evening concluded with an open discussion with Aliona Stratan, where participants asked questions and shared ideas about the future of digital banking.

Maibank meetup has become a recurring format where customer dialogue is directly integrated into the product development process. Instead of collecting feedback only through traditional channels, the maib team discusses it openly with users and transforms their insights into concrete development directions.

Today, maibank is the bank in the pocket of more than one million users, and this growing community directly influences how the app evolves. Each maibank meetup highlights real user experiences, from everyday needs to more complex challenges, helping the team prioritize future improvements.

For maib, these meetings are not just events, but an essential part of how the product is built. Continuous dialogue with users remains one of the most important tools in developing maibank.

We thank all participants for their openness, feedback and involvement. Each edition confirms that the best digital products are built together with the people who use them.

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